Customer Service Representative

Job Description

Are you ready to join a fast-paced, fun, and dynamic team? As a Call Center Agent at Bel Snel, you’ll be on the front lines, helping customers solve their problems while having the opportunity to earn uncapped commissions! We believe in work-life balance, so we offer flexible hours to fit your lifestyle. If you're great at talking to people and want to make money while working with a supportive team, this job is for you.

Key Responsibilities

Answer inbound and outbound calls to assist customers with inquiries and provide product information.
Handle customer issues and complaints with professionalism and a solutions-oriented mindset.
Meet or exceed monthly sales targets by offering tailored solutions and up-selling where applicable.
Maintain accurate records of customer interactions and transactions in the CRM system.
Collaborate with your team to improve customer service processes and meet performance goals.

Requirements

Minimum Requirements
- Excellent communication and interpersonal skills.
- Basic computer proficiency (able to navigate email, chat systems, and CRM tools).
- High school diploma or equivalent.
- Ability to work flexible hours, including weekends if necessary.
Preferred Qualifications
- Previous experience in sales, customer service, or a call center environment.
- Experience with CRM software (e.g., Salesforce, Zoho) is a plus.
- Goal-oriented with a track record of meeting targets.

Benefits

High Earning Potential: Base salary + uncapped commissions—the more you sell, the more you earn!
Flexible Working Hours: Choose shifts that fit your schedule, whether full-time or part-time.
Fun Work Environment: Enjoy office parties, team-building events, and a vibrant work culture.
Career Growth: We offer promotions and training to help you grow within the company.
Remote Option Available: Work from home or join us in our modern office.